Monitoring - This will be fixed but only on new Aerogami DigiDoc Viewer. If you are seeing this issue, contact us.
Oct 09, 2023 - 14:39 UTC
Oct 09, 2023 - 14:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 26, 2022 - 12:46 UTC
Oct 26, 2022 - 12:46 UTC
Investigating - We identified an issue with Android 13 which causes our DigiDoc not to render correctly and have UI glitch. This affected the following browsers on Android 13:
- Chrome
- Samsung Browser
- IE Edge
- Brave
We are working on a fix which might take a while to finish but a temporary solution for Android 13 would be to use Firefox or disable Accelerated 2D Canvas for Chrome by doing the following steps:
- Open chrome and open "chrome://flags" url.
- Look for Accelerated 2D canvas and disable
- Restart browser
Oct 26, 2022 - 12:45 UTC
- Chrome
- Samsung Browser
- IE Edge
- Brave
We are working on a fix which might take a while to finish but a temporary solution for Android 13 would be to use Firefox or disable Accelerated 2D Canvas for Chrome by doing the following steps:
- Open chrome and open "chrome://flags" url.
- Look for Accelerated 2D canvas and disable
- Restart browser
Oct 26, 2022 - 12:45 UTC
Dashboard (Old)
Operational
Dashboard V3
Operational
Group Messaging
Operational
DigiDocs
Operational
Contact Cards
Operational
Textback Service
Operational
API
Operational
Short URL
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.