This will be fixed but only on new Aerogami DigiDoc Viewer. If you are seeing this issue, contact us.
Posted Oct 09, 2023 - 14:39 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 26, 2022 - 12:46 UTC
Investigating
We identified an issue with Android 13 which causes our DigiDoc not to render correctly and have UI glitch. This affected the following browsers on Android 13:
- Chrome - Samsung Browser - IE Edge - Brave
We are working on a fix which might take a while to finish but a temporary solution for Android 13 would be to use Firefox or disable Accelerated 2D Canvas for Chrome by doing the following steps:
- Open chrome and open "chrome://flags" url. - Look for Accelerated 2D canvas and disable - Restart browser